Terms of service

Terms of Use

Last updated: 12/12/2026

Welcome to the Fresh AlbMarket website. These Terms of Use (“Terms”) govern your access to and use of our website and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use our site.

Fresh AlbMarket operates from London, United Kingdom, and provides online grocery sales and delivery services across the UK.

1. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use the website in any way that breaches applicable laws or regulations

  • Attempt to gain unauthorized access to our systems or interfere with the website’s functionality

  • Use our website to distribute harmful, fraudulent, or misleading content

We reserve the right to restrict or terminate access if these Terms are violated.

2. Products and Availability

We aim to ensure all product descriptions, images, and prices are accurate. However:

  • Product availability may change without notice

  • Packaging and appearance may vary from images shown

  • We reserve the right to limit quantities or discontinue products at any time

If an item becomes unavailable after you place an order, we will contact you to arrange a refund or replacement.

3. Pricing and Payment

All prices are listed in GBP (£) and include VAT where applicable.

Payment must be made in full at the time of ordering. We accept major credit and debit cards as well as PayPal. Payments are processed securely through trusted third-party payment providers.

We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

4. Orders and Acceptance

When you place an order, you will receive an email confirming receipt. This does not mean your order has been accepted. A contract is formed only when we dispatch your goods.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraudulent activity

If your order is canceled after payment, you will receive a full refund.

5. Delivery

We aim to dispatch orders promptly and offer fast delivery across the United Kingdom. Delivery times are estimates and may vary due to external factors beyond our control.

Risk in the products passes to you upon delivery.

6. Returns and Refunds

If you receive damaged, incorrect, or faulty goods, please contact us as soon as possible. Perishable goods may have specific return limitations due to their nature.

Refunds will be processed in accordance with our Refund Policy and your statutory consumer rights.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Fresh AlbMarket or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Fresh AlbMarket shall not be liable for:

  • Indirect or consequential losses

  • Loss of profit, business, or data

  • Delays or failures caused by events outside our reasonable control

Nothing in these Terms limits your statutory rights as a consumer.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms, please contact:

Fresh AlbMarket
Email: sales@freshalbmarket.co.uk
London, United Kingdom